Client Notes & Statuses
Keep notes about the client themselves, and flag them as VIP, Owes (with the amount), or Caution (with a reason) — the badges follow their name everywhere.
Keep notes about the client themselves, and flag them as VIP, Owes (with the amount), or Caution (with a reason) — the badges follow their name everywhere.
Learn about the AI summary of a pet's whole medical history, and the short summary on every document you upload — both included with the Clinic plan.
Clean up the notes you type into a record with one click — fix the spelling and formatting, keep your meaning, at no extra cost.
You can hand a clinic over to another flow.vet user. All patients, files, and team members come with it. The previous owner becomes a Vet, and the clinic's paid subscription is cancelled — it moves to the Free plan until the new owner subscribes.
Change your login password from the My Account page. You'll need your current password to confirm. If you don't remember it, use the “Forgot your password?” link on the sign-in page instead.
Switching plans — up or down — never deletes your records or files. The free plan only limits adding new patients and files; everything you already have stays fully accessible.
Record a vaccination with a Next Due date and flow.vet surfaces a recall on the Home screen, so you can remind the client in one click — by email or SMS.
Download your clients, pets, files, or a full copy of everything anytime — and rest easy knowing your live data is backed up automatically, off-site, every day.
Keep the default wording or write your own for appointment confirmations, reminders, and vaccination recalls — in email and SMS.
A quick tour of the first 10 minutes — sign up, add your first pet, schedule your first appointment, send your first vaccination recall.
A pet's medical record combines four record types — exams, vaccinations, treatments, and notes — into one chronological timeline.
Weight is recorded automatically every time you fill in the weight field on a medical exam, vaccination, treatment, or note — or you can log it manually from the pet profile.